Write a letter to the Children’s Aid Society that includes details of your concerns or complete the Formal Complaint to a Society’s Internal Complaints Review Panel (ICRP) form.
Send your concerns to:
The Children’s Aid Society of the Districts of Sudbury and Manitoulin
Attention: Service Manager of Strategic Initiatives
319 Lasalle Blvd, Unit 3
Sudbury, Ontario, P3A 1W7
We know that it can be difficult to put your concerns in writing and the Children’s Aid Society can provide you with help to write the letter or complete the form. Email us at firstname.lastname@example.org.
Within 7 days of receiving your letter or form, you will be contacted and advised if the Children’s Aid Society’s Internal Complaint Review Panel will be reviewing your concerns.
If the Internal Complaint Review Panel will be reviewing your concerns, you will be invited to a meeting to share your concerns with the Panel. The meeting will be held within 14 days of your letter or form being received. You are welcome to bring support persons with your, as well as a representative of your Band or Indigenous community.
Within 10 days of the meeting with the panel, a letter will be sent to you with the review panel’s decision.